Featured Writers

Last week I wrote about the local Saratoga Springs, NY HUD Board public relations disaster. They had done everything wrong by ignoring and then mishandling a problem with bedbugs and providing a “not our fault” response. You can look at the earlier blog and videos for a full account. The Board quickly had to decide Continue Reading →

Re-syndicated from The Jerusalem Post The annual Pacific Telecom Council (PTC) conference is known as the “Davos of Telecom”. For 34 years, CEO’s and telecom regulators descend on Hawaii to sip Mai Tai cocktails and spar over policy. This year, regulators from the US, Japan, Germany and New Zealand provided a very different vision for Continue Reading →

Have you ever wondered how to maximize the word of mouth from your Super Bowl ad? The Super Bowl remains the most watched annual TV event in the United States – an average of 44% of all homes watched last year. It’s not so much a TV show as a major cultural phenomenon. Its ability Continue Reading →

Re-syndicated from MENGonline.com I worked for many years for a company with a long-reigning CEO that many thought impossible to work with.  Yet, I loved working there.  It may have been the best fit for my skills of any of the many companies I worked for. I learned a great deal and used the following Continue Reading →

The three forces of the Shift Age are the Flow to Global, the Flow to the Individual and the Accelerated Electronic Connectedness of the planet. There are 7 billion humans alive today and 5.3 billion of them have cell phones. 3 billion people connect to the Internet every day. These are the forces and the Continue Reading →

Re-syndicated from MediaBizBloggers.com I have written previously about a groundbreaking academic study that highlighted how fundamentally different online conversation is from offline word of mouth. The headline finding from that research, released in late 2010 at a conference convened by the Wharton School and the Marketing Science Institute (MSI), was clear: “Online data does not reflect well Continue Reading →

This is an educational story about how a problem escalates if not handled promptly and properly. The local HUD Housing Authority Board of Directors in Saratoga Springs, NY is in the middle of a public relations disaster and is fanning the fire with all of the wrong actions. This NBC video summarizes the story. Originally Continue Reading →

We are the tools and vassals of rich men behind the scenes. We are the jumping jacks, they pull the strings and we dance. Our talents, our possibilities and our lives are all the property of other men. We are intellectual prostitutes. —John Swinton, 19th Century NY Times journalist** The recent SOPA legislation had another Continue Reading →

Two genres ruled the primetime roost on broadcast networks as I grew up. One was the Western, the other was anthology series. Both dominated lineups throughout the 1950s and into the late 1960s. Then primetime largely went the way of police, lawyer and medical series, burying Westerns and anthologies with them. Now that the Western Continue Reading →

Well, here we are in 2012.  There is much about change and expectation in the air.  This is the year of the quadrennial presidential election in America, the ongoing drama about the future of the Euro and the next stage of the Occupy movement.  We continue to suffer the on-going debt overhang and hangover from Continue Reading →