Helping business leaders drive AI transformation.

We feel privileged to work with extraordinary companies, including:
Amazon
Meta
Mastercard
Abbott
Coca-Cola
Charter
Marriott
NHL

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at the Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with tech strategy & solutions.
Named LinkedIn's Top Voice in Technology, he covers tech and business for Fox 5's Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog, Think About This.

Shelly's Blog

Shelly writes about AI, technology, media, and marketing. Subscribe to our newsletter to make sure you don't miss anything.
Unwinding Cultural Debt

As we start to deploy enterprise-grade AI platforms at scale, leadership teams are coming face to face with two formidable challenges. The first is Technical Debt, Ward Cunningham's enduring metaphor for describing outdated technical infrastructure. The second is Cultural Debt, the sum of every unresolved habit, unexamined process, and unspoken assumption your organization carries forward because, well, this is the (your company name goes here) way. Continue Reading →

Managed Agents Are Here

Anthropic launched Claude Managed Agents in public beta at eight cents per agent runtime hour plus model usage fees. Developers get sandboxed containers, authentication, checkpointing, error recovery, session persistence, and end-to-end execution tracing: every piece of infrastructure that separates a demo from a production deployment, available as a set of composable APIs. Continue Reading →

Meta’s $14 Billion Reset Delivers First Results

Meta just launched Muse Spark, its first major AI model since its $14.3 billion investment in Scale AI nine months ago, which pulled Scale AI's founder Alexandr Wang into Meta. This is the inaugural release from Meta Superintelligence Labs, Wang's new unit tasked with rebuilding Meta's AI capabilities from scratch. Continue Reading →