Management

Posts about Management. Subscribe to my newsletter to make sure you don't miss anything.
Way back in 2019, when very few people were thinking about AI as a synthetic employee, Yum Brands had a vision for a "SuperApp" that would bring its primary systems – labor and inventory management, kitchen and delivery management, and point of sale – in-house. Continue Reading →
I am very sad to report that Perplexity.ai, my favorite hybrid AI search tool, is planning to sell ads. The company says it will focus on introducing "native ads" by allowing brands to influence the "related questions" feature, which accounts for 40% of Perplexity's queries. Continue Reading →

A Few Great People

As many of you are aware, my day-to-day involves more than sharing insights through my newsletter. I run a tech strategy and solutions consultancy based in the heart of New York City. We're on the lookout for a few remarkable individuals to join our team. Could you be one of them? Continue Reading →

United States v. Apple

The U.S. Department of Justice (DOJ) has filed an antitrust lawsuit against Apple, alleging that the tech giant has unlawfully monopolized the smartphone market to the detriment of consumers, developers, and competitors. Continue Reading →
Fine Tuning AI
Integrating AI into marketing strategies has transitioned from novel to necessary. But how do you gain a competitive edge? Part of the answer lies in your ability to customize the AI models that support your tech stack. Techniques such as fine-tuning, retrieval augmented generation (RAG), and transfer learning offer pathways for AI-driven solutions to align with your brand's identity. By leveraging these approaches, you can enhance the precision, relevance, and impact of your campaigns, ensuring that AI not only complements but elevates your marketing efforts. Continue Reading →
Anthropic prompt engineer Alex Albert got everyone's pixels in a pickle when he tweeted that Claude 3 Opus (Anthropic's newest hopeful ChatGPT killer) demonstrated a type of "metacognition" (or self-awareness) during a "needle-in-the-haystack" evaluation. Continue Reading →
AI corporate governance
The excitement around AI, and its ability to impact almost every function across the enterprise, is forcing a lot of CEOs to consider revising their corporate governance structures. As you can imagine, the org charts vary dramatically ranging from centralized hierarchical oversight to decentralized distributed innovation. The emergence of the Chief AI Officer (CAIO), AI task forces, divisional ownership by business unit leaders, and SVP-level committees are all common approaches. Here's what we've been seeing. Continue Reading →
OpenAI has accused The New York Times of employing deceptive tactics to generate evidence for a copyright lawsuit against the AI company. In a legal filing in Manhattan federal court, OpenAI alleges that The New York Times used "deceptive prompts" to make ChatGPT reproduce the newspaper's content, which OpenAI argues violates its terms of use and undermines the integrity of the legal process. Continue Reading →

Get Briefed Every Day!

Subscribe to my daily newsletter featuring current events and the top stories in AI, technology, media, and marketing.

Subscribe