Shelly’s TV Appearances

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Lowe’s is bringing AI to the aisles! In this Fox 5 New York segment, tech expert Shelly Palmer, Professor of Advanced Media in Residence at Syracuse University's Newhouse School, breaks down Lowe’s groundbreaking rollout of a generative AI tool for store associates. This isn’t just another chatbot—this AI system empowers employees with instant access to product details, inventory, and expert knowledge, transforming the in-store customer experience. Continue Reading →
Artificial Intelligence is changing everything — including how we shop online. In this segment from Fox 5 New York’s Good Day Wake Up, Shelly Palmer explains how generative AI tools like ChatGPT, Claude, and LLaMA are becoming the go-to platforms for product research and even purchasing decisions. Continue Reading →
Amazon has officially announced Alexa Plus, a major AI-powered upgrade to its voice assistant. This new system brings agentic AI to your home—meaning Alexa won’t just respond to requests, but will take action on your behalf. From writing emails to ordering groceries and finding recipe substitutions, Alexa Plus aims to be smarter, more intuitive, and more useful than ever before. Continue Reading →
Artificial Intelligence is designed to help us with tasks and answer questions—but could overreliance on AI be eroding our critical thinking skills? A new study from Microsoft and Carnegie Mellon University suggests that outsourcing too much to AI may make us less intelligent. Tech expert Shelly Palmer, Professor of Advanced Media in Residence at the Newhouse School of Public Communications at Syracuse University, joins Fox 5 New York to break down the study's findings and explain how we should be using AI to amplify our skills rather than replace them. Continue Reading →

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