Tech expert and Syracuse University's Newhouse School of Public Communications professor Shelly Palmer dives deep into the recent worldwide computer outage that affected critical systems like hospitals, 911 centers, and more. Shelly explains the root cause of the crash, involving a faulty update from Crowdstrike's Falcon sensor, and the arduous process of fixing it. Discover how one piece of bad software wreaked havoc on major infrastructures and learn valuable lessons on cybersecurity, business continuity, and system resiliency. Continue Reading →