“Everyone, including Grandma knows how to use Zoom.” Shelly Palmer shares some screen time to map out why Zoom has become the “darling” of online meetings. The challenge ahead? “Innovation .. because [Zoom] can’t take themselves for granted.” Shelly Palmer joins Richard Quest on CNNi’s “Quest Means Business” to talk all about it. Original airdate March 2, 2021.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.