The Rise of Tattleware

Microsoft Teams and Zoom no longer come with prebuilt productivity scores, but that has not stopped the rise of spies at work. As more and more business is being done from remote locations, the old adage "what gets measured, gets managed" is alive and well. Continue Reading →
You should not be surprised to learn that the vast majority of our clients have revised their "everyone back to the office" dates from September to October. In some cases, office workers are not expected back until January. As for vaccine mandates? About half of our clients are requiring (or going to require) their employees to be fully vaccinated. The other half are split between "masks required, but vaccines are optional" and "no requirements of any kind." Continue Reading →
I think it's fair to say we're not "going back to work" in September; we are already "at work." A hybrid workforce (on-location and online) is the new paradigm. To succeed, we must modify workflows and processes, adapt our physical and technological infrastructures, and do our best to reduce systemic location-based biases. Continue Reading →

The Delta Dilemma

It's official: every speaking engagement I have through the end of 2021 is back to being virtual. About half of them were scheduled as in-person events with the caveat that they could be switched to online-only if necessary. The Delta variant has made it necessary. Continue Reading →
Today, almost every major corporate meeting and event needs to be reimagined and staged to work for both in-person and online audiences. I'm excited to announce our new partnership with Verizon to offer BlueJeans Premium Production Services powered by The Palmer Group. Continue Reading →
In a blog post defining how AT&T is thinking about broadband for the 21st century, Joan Marsh, AT&T's EVP of Federal Regulatory Relations, says there's "no compelling evidence" that people need more than 50/10 Mbps or 100/20 Mbps service. Continue Reading →

Kudos to Comcast

Kudos to Comcast
Students asked for it, and Comcast stepped up; the company is raising the speed of its low-cost internet essentials plan from 25/3 (that's 25Mbps down and 3Mbps up) to 50/5. Continue Reading →

Who Are You on Zoom?

Bad Backlight
By now, you’ve Zoomed with ’em all: The guy who looks like an unmade bed and never looks at the camera. “Backlight guy” who thinks you can see his amazing back yard, but all you see is his dark silhouette against the blinding light coming through the window. The would-be influencer who stares straight into her webcam, pushes out her chin and slightly clocks her shoulders until she’s ready for her close-up. The bald guy (whose head you know like the back of your hand) who, unfortunately, never looks up at the camera. The “check out my awesome greenscreen background" person. And, of course, the motion sickness–inducing “selfie rover.” By now, you’ve Zoomed with ’em all, and they’ve all Zoomed with you. Continue Reading →