As early as the middle of October, new users of Outlook.com who switched to the product from other webmail providers were reported account access issues, and missing emails. TNW did not take note of the issue until Thursday, when a report on the sharp Neowin brought the issue to our attention. This sort of error is not to be dismissed: much of a person’s digital life is stored in their email history. To lose it could mean to lose everything from concert ticket stubs, to wedding photos, passwords, tax history, exonerating evidence, and other key pieces of data. Here’s the crux of Neowin’s coverage today on the Outlook.com flub: “Microsoft’s forum moderators have been posting messages on this thread promising to fix the problem but many users are clearly getting frustrated with the situation.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.