Verizon

U.S. communications regulators on Wednesday reminded Internet service providers to promise consumers only the speed and quality of service that they actually deliver, or face penalties. In an advisory, the Federal Communications Commission urged both fixed and wireless Internet service providers (ISPs) to comply with regulations that say the companies must be clear and accurate Continue Reading →

The HTC One (M8) is an awesome phone — its metal design, 5-megapixel front-facing camera and dual front speakers are all standout features. But if you’ve wanted the device — and just wished it was in a different size — your wish has been granted with the new compact HTC One remix. The remix was Continue Reading →

In a rare show of generosity from an Internet service provider, Verizon plans to boost FiOS upload speeds to match customers’ download speeds at no extra charge. ISPs typically offer much slower uploads compared to downloads. Under Verizon’s previous plan, for instance, customers with 15 Mbps downloads only received 5 Mbps uploads, and customers paying Continue Reading →

Verizon already has the most loyal customers in the mobile industry, but it aims to make its service a bit stickier to its customers. On Thursday, Verizon is launching a rewards program, which will give customers points for paying their bills on time or using its online customer service portal. It’s not like an airline Continue Reading →

Netflix came out swinging in its submission to the FCC over proposed internet “fast lanes,” arguing Wednesday that this would be a bad idea and that the agency should instead focus on forcing broadband providers to deliver the speeds they promise to their customers. In its 28-page filing, which coincides with the close of an Continue Reading →

I pay Verizon FiOS about $163 a month for internet and TV service. I’ve been a Netflix customer for close to six years now. Yet even with my financial loyalty to both of these companies, I can’t watch a movie on Netflix while I eat dinner. Thanks, net neutrality! Okay, to be fair, I can Continue Reading →

Verizon Internet customers who want to watch Netflix at high quality and without interruption just can’t catch a break. While Comcast subscribers saw near-immediate speed improvements after Netflix paid for a direct connection to the Comcast network, Netflix performance on Verizon remains poor—and it’s getting worse. Netflix’s latest ISP speed rankings, released today, show that Continue Reading →

It’s been 10 weeks since Verizon and Netflix struck a deal in which Netflix will pay the ISP for a direct connection to its network. Yet customers are still complaining about bad performance. The reason is that Verizon and Netflix haven’t set up enough connections to make much of a difference, and Verizon has said Continue Reading →

Soccer fans around the world would rather be in Brazil right now than anywhere else. But most will stay home for the 2014 World Cup. If you’re not spending the next month in Brazil, you can still catch every game, no matter where you are. WatchESPN will live-stream all 64 games, available both online and on your Continue Reading →

When Netflix agreed to pay Comcast for a direct connection to the ISP’s network, video performance improved immediately. Verizon subscribers aren’t so lucky. Although Netflix and Verizon confirmed on April 28 that they had struck a paid peering deal, performance continued to drop in May and could remain poor for months while the companies upgrade Continue Reading →