Vaccine Passports in the Works
With NYC now requiring proof of vaccination to enter all restaurants, fitness centers, and indoor entertainment venues, it’s more vital than ever to have proof of vaccination -- and scammers are seizing the opportunity. Shelly Palmer talks with Bianca Peters and Kerry Drew about the troubling trend. Original Airdate: August 17, 2021 Continue Reading →

Ghost Kitchens

Wendy's is planning to open 700 kitchens expressly for food delivery apps. These "ghost kitchens" are coming to the UK, US and Canada. Is this an amazing idea whose time has come, or is it a knee-jerk reaction to the pandemic? Continue Reading →
You should not be surprised to learn that the vast majority of our clients have revised their "everyone back to the office" dates from September to October. In some cases, office workers are not expected back until January. As for vaccine mandates? About half of our clients are requiring (or going to require) their employees to be fully vaccinated. The other half are split between "masks required, but vaccines are optional" and "no requirements of any kind." Continue Reading →
I think it's fair to say we're not "going back to work" in September; we are already "at work." A hybrid workforce (on-location and online) is the new paradigm. To succeed, we must modify workflows and processes, adapt our physical and technological infrastructures, and do our best to reduce systemic location-based biases. Continue Reading →

The Delta Dilemma

It's official: every speaking engagement I have through the end of 2021 is back to being virtual. About half of them were scheduled as in-person events with the caveat that they could be switched to online-only if necessary. The Delta variant has made it necessary. Continue Reading →