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It’s 11:45am on a sunny summer day in New York. In just a few minutes, promises will be broken, years of trust will be betrayed and a high-value customer and millions of dollars will be lost. This is the story of a very expensive customer loyalty program that worked flawlessly for two decades only to Continue Reading →

                   If you are having trouble viewing our video player, check out MediaBytes on YouTube. Watch Shelly’s commentary on T-MOBILE becoming the first to offer a phone withGOOGLE’s (NASD: GOOG) Android software and how it will affect mobile communication. APPLE (NASD: AAPL) is working on a software repair that will help fix the 3G iPhone’s Continue Reading →

                   If you are having trouble viewing our video player, check out MediaBytes on YouTube. Watch Shelly’s commentary on NBC’s (NYSE: GE) Olympic TAMI ratings and the future of mobile coverage. MGM (NYSE: MGM) CEO Harry Sloan wants to bring TOM CRUISE’s UNITED ARTISTS under the control of MGM’s Mary Parent. Sources close to Sloan Continue Reading →

  If you are having trouble viewing our video player, check out MediaBytes on YouTube. Watch Shelly’s commentary on the Georgian cyber-attacks and the future of cyber-warfare. GOOGLE’s (NASD: GOOG) GMail service crashed for a few hours yesterday leaving users unable to access their accounts. The temporary errors were widely reported on TWITTER, which had Continue Reading →

DISH Networks Q2 profits were up. Unfortunately, 25,000 subscribers went missing. The company blamed the drop in subs on weak economic conditions, aggressive promotional offerings by their competition, the heavy marketing of HD service by their competition, the growth of fiber-based pay TV providers, signal theft and other forms of fraud, and operational inefficiencies at Continue Reading →

  If you are having trouble viewing our video player, check out MediaBytes on YouTube. Read Shelly’s commentary “Senator Ted ‘Tubes’ Stevens Indictment is Appropriate Metaphor for U.S. Communication Power Shift” on the blog. Watch Shelly’s commentary on TIME WARNER’s decision to spin off AOL. VERIZON is beginning to bring web video to the television Continue Reading →

Sen. Ted Stevens, R-Alaska is facing a seven-count indictment accusing him of accepting more than $250,000 in unreported gifts. The Washington Post reported that many Alaskans "greeted the news of Stevens's indictment on corruption charges as if they were condemned to a pauper's death, fearful that they will no longer be able to depend on the largess of "Uncle Ted." Continue Reading →

  If you are having trouble viewing our video player, check out MediaBytes on YouTube. Watch Shelly’s commentary on LG’s new Blu-ray player with NETFLIX (NASD: NFLX) streaming capability. The INTERNATIONAL OLYMPIC COMMITTEE failed to secure unfettered Internet access from the Chinese government. Instead, travelers will be forced to rely on the IOC’s wireless network, Continue Reading →

  If you are having trouble viewing our video player, check out MediaBytes on YouTube. Watch Shelly’s commentary on VERIZON’s (NYSE: VZ) slowed FiOS growth and how it may be a reflection of the struggling economy. AT&T (NYSE: T) has banned subscribers from using file sharing programs on their mobile devices. Subscribers caught using P2P Continue Reading →

                   If you are having trouble viewing our video player, check out MediaBytes on YouTube. Read Shelly’s commentary on AMAZON’s transition from online retailer to technology company. Watch Shelly’s commentary on APPLE’s MobileMe service, which has been plagued by bugs since launching two weeks ago. NBC and the NFL are expected to announce that they Continue Reading →