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ACCURATE HOROSCOPES, AIRLINE FOOD, PRETTY ugly, jumbo shrimp, vegetarian meatball, false fact, online customer service… are you detecting a pattern here? Is there such a thing as online customer service? I assume there is, but it is becoming harder and harder to find. There is a new generation of Web-based businesses that feature incredibly low-priced Continue Reading →

LET’S PLAY PRETEND FOR A minute. On the count of three, you will know everything there is to know about the viewing habits of your most coveted television audience: what they watch, when they watch, who’s in the room, how long … everything. In fact, since we are pretending, in this fantasy we’re even going Continue Reading →

ABOUT 20 YEARS AGO, I attended a benefit for the Bat-Dor Dance Company. The founder, Baroness Batsheva de Rothschild, was in a particularly jovial mood that evening. She was dressed impeccably and, as one could imagine, was wearing some exquisite jewelry. Of note, was her necklace, which was made up of pearls that started at Continue Reading →

There has been so much written about what should and should not be free on the Internet: Free speech, free music, free files, free games – you’ll notice that the operating word here is free.   The New York Times quoted Ross Anderson this week talking about his first foray into peer-to-peer (P2P), which according Continue Reading →

I WAS ATTENDING THE CABLE and Telecommunications Association for Marketing (CTAM) “Thrilla in Phila” conference on Monday at the Philadelphia Convention Center. CTAM holds several cable-centric confabs throughout the year and always puts on a great show. One session, in particular, caught my eye. It was entitled, “Integrated One-Two Punch of Traditional and New Media.” Continue Reading →

Growing up in the 70s on Long Island, I had a pretty set after-school routine. Throw my coat over the living room railing, throw my books on the kitchen counter, grab a soda and a big bag of chips or cookies and throw myself on the couch in front of the television set. Most afternoons Continue Reading →

By Lydia Loizides, Emmy Advanced Media Vice Chair – Research   Imagine if you will capex of $200 million for every 5 million cable subscribers every two years.  Internalize that hard-disc storage, while inexpensive to purchase is expensive to deploy and maintain.  Think about this statement, “DVR is a training ground for an head-end driven, Continue Reading →

Descartes was pretty sure that even the greatest of evil powers could not persuade him that he existed if he didn’t: cogito ergo sum, “I think, therefore I am.” Not too many people are concerned with proving that they exist today, not even philosophers. The science fiction cliché of the “brain in the jar” is Continue Reading →

The Eskimos have 27 words for snow … The Great Wall of China is the only manmade object you can see from space … there is more than 20% of the value locked up in the Long Tail.  These are all myths that have such romantic power, you just want to believe them – but Continue Reading →

NEW YORK (Reuters) – Tom Rogers, the new chief of TiVo Inc is charged with transforming the company that changed the way viewers watch television into one that makes money for media owners fearful that its technology could wipe out billions of dollars in advertising.   Rogers, who helped engineer landmark deals for NBC and Continue Reading →