Ads in ChatGPT

Here’s an idea: let’s announce that ChatGPT will begin testing sponsored content on Friday afternoon of MLK weekend. Nothing says “people are going to love this” like a holiday news dump. If you use the free tier or the new $8/month ChatGPT Go subscription, you’ll start seeing sponsored content at the bottom of answers in the coming weeks.

Ads will be based on your current conversation, not a long-term profile. OpenAI says it will never sell user data to advertisers. Users under 18 won’t see ads. Neither will conversations about politics, health, or mental health. Plus ($20/month), Pro ($200/month), Business, and Enterprise subscribers remain ad-free.

The company outlined five guiding principles, including “answer independence,” a promise that ads will not influence ChatGPT’s responses. The ads will be clearly labeled and separated from organic answers.

Unsurprisingly, public reaction has been overwhelmingly negative. OpenAI’s announcement post drew more than 10 million views within hours, with replies dominated by skepticism and frustration. OpenAI has roughly 800 million monthly active users and faces an estimated $1.4 trillion in infrastructure costs over the next decade. The math was never going to work on subscriptions alone.

This is the starting gun. Conversational AI is now an advertising channel. What does creative look like when it appears below an AI-generated answer? How do you measure attribution when the ad appears mid-conversation? More importantly, do AI-powered chat windows have consumer permission to surface ads? OpenAI is betting that contextual relevance will make these ads feel helpful rather than intrusive. Will it work? Google made the same bet with search ads in 2000. You know how that turned out.

Author’s note: This is not a sponsored post. I am the author of this article and it expresses my own opinions. I am not, nor is my company, receiving compensation for it. This work was created with the assistance of various generative AI models.

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.

Tags

Categories

PreviousAI Pays Wikipedia NextIs the U.S. About to Ban Social Media for Kids?

Get Briefed Every Day!

Subscribe to my daily newsletter featuring current events and the top stories in AI, technology, media, and marketing.

Subscribe