Shelly Palmer Radio Report – April 26, 2013

T-Mobile just changed the way customers can buy new phones, and Verizon is following suit. Under a two-year contract, Verizon used to let you upgrade your phone after a mere 20 months. Verizon would re-up you for another two years, you’d get a shiny new toy … it was a win-win all around. But the company got rid of that early upgrade program and now requires you to wait a full two years before you’re eligible for a new discounted device. That doesn’t just apply to new contracts – any contract set to expire after January 1 of next year has had the extra four months tacked on. But Verizon also created a Device Payment plan for “some devices” it carries, letting customers buy a new device and spread that payment out over 12 months … plus an added $24 finance charge. Your monthly rate won’t go down in year two like it does on T-Mobile, but at least you’ll have more flexibility in upgrading your device.

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit



PreviousConscious Capitalism: A Major Trend in Consumer Behavior NextThe White House Joins Tumblr, Says GIFs are Coming

Get Briefed Every Day!

Subscribe to my daily newsletter featuring current events and the top stories in technology, media, and marketing.