Google just announced that Google Apps for Business, Education and Government customers can now call and email the company with their questions about Chrome. Google, of course, has always been somewhat notorious for its lack of customer support options, but this is slowly changing. Last November, for example, the company announced that it would start offering 24/7 phone support for paying Apps for Business users. Starting today, Google Apps users can call and email Google for support with “Chrome installation, functionality, security, browser policy settings and Google Apps interoperability for Windows, Mac OS X and Linux.” Read the full story at TechCrunch.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.