The Kansas City Chiefs didn’t know who they were messing with when a team staffer sent a brusque Twitter message to a disgruntled fan who had vented about the team’s ownership on the social network this week. It all started on Monday, when decades-long Chiefs supporter Travis Wright, who uses the Twitter handle @teedubya, was texting with a friend about what they felt was absenteeism and stinginess on the part of Chiefs owner Clark Hunt. The team last won an NFL playoff game in 1994, finished last year with a losing record and dropped its season-opener last weekend. Read the full story at Mashable.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.