Shelly Palmer Radio Report – March 20, 2012

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Bit throttling may sound like a funny combination of words, but it’s no laughing matter. Especially if you’re Matt Spaccarelli, the California student who won a small-claims court decision against AT&T over its throttling of his smartphone data plan.  When you buy a smartphone, you expect to browse the web, listen to music and watch movies, but it you are in the top 5% of data consumers, AT&T may send you a txt message telling you that it is going to slow down your data connection for the rest of your billing cycle.  Mr. Spaccarelli didn’t think AT&T had the right to do it to him, so he sued AT&T in small claims court and won $850 in damages.  He received the check this weekend.  Sadly, the problem is not solved. AT&T had no comment and has no plans to change its policy on bit throttling, but, if you’re a victim, at least one California judge is on your side.

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.

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