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I had to take a one-day trip to Boca Raton, FL this week to attend a family event. During my trip, I met several people (of a certain age) who feigned interest in my profession. I was drawn into conversation after conversation where I had to defend the existential necessity of digital literacy. Would it Continue Reading →

Verizon Wireless confirmed that it will begin charging a fee to process bill payments. Starting January 15th, each payment that you make over the phone or by visiting Verizon’s website will cost you $2. You can avoid the fee by paying electronically through your bank or mailing in a check. Read the full article at Continue Reading →

The social network Google+ is growing rapidly, adding over 625,000 users per day. The site now has over 62 million registered users, a quarter of which were added in December alone. While it’s still a fraction of Facebook’s users, Google+ is steadily catching up. Read the full article at NYTimes.com Continue Reading →

Some customers are so enraged with GoDaddy’s support of the Stop Online Piracy Act, they organized a massive boycott from the online company. Tens of thousands of domain names were transferred away from the site, including high-profile customers like Wikipedia. Read the full article at HuffingtonPost.com Continue Reading →

All technological change is a trade-off. I like to call it a Faustian bargain. Technology giveth and technology taketh away…Our unspoken slogan has been “technology über alles,” and we have been willing to shape our lives to fit the requirements of technology, not the requirements of culture. This is a form of stupidity, especially in Continue Reading →

An appeals court upheld a law that gives telecomm companies immunity when asked to hand over information to the government. The Electronic Frontier Foundation is concerned that such a law will be taken advantage of by governments who request the information of people who haven’t broken a law. Read the full article at Mashable.com Continue Reading →

[wpaudio url=”https://media.shellypalmer.com/wp-content/images/usrn/111230_SHELLYPALMER_GEN_BED.mp3″ text=”Click to play … ” dl=”0″] Verizon Wireless confirmed that it will begin charging a fee to process bill payments. Starting January 15th, each payment that you make over the phone or by visiting Verizon’s website will cost you $2. You can avoid the fee by paying electronically through your bank or mailing Continue Reading →

Netflix’s customer satisfaction was among the lowest in a survey conducted among holiday shoppers. After raising prices and considering splitting the company in two, the company’s rating dropped a record 7 points to 79 out of 100. Meanwhile, Amazon.com finished with the highest rating for the fourteenth time in a row. Continue Reading →

If you’re a Verizon wireless customer and experiencing problems with your 4G service, you’re not the only one. Verizon experienced its third service outage this month, affecting 4G data subscribers across the United States. The company is investigating the complaints and all other service should remain unaffected. Read the full article at TechCrunch.com Continue Reading →

Microsoft announced that its marketplace for smartphone apps now contains around 50,000 applications. The Windows Phone Marketplace grew in size faster than Android’s and with that many apps, buying a Windows Phone is becoming a more attractive option. Read the full article at LATimes.com Continue Reading →