Shelly Palmer Radio Report – July 20, 2011

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The FBI recently arrested over a dozen people in the United States suspected of being members of the hacker group Anonymous. The nationwide investigations pulled hackers out of New York, California, New Jersey and Florida. Alleged members of Anonymous have been arrested worldwide for attacking government and big business websites. In other news, Visa, MasterCard, Discover and American Express recently made a deal with will allow customers of Isis carriers to make mobile phone payments. Isis is the mobile-commerce venture formed by the carriers AT&T, Verizon and T-Mobile to develop a mobile payment solution. Customers will be able to make point-of-sale purchases using a near-field communications chip. And finally, a recent survey measured user satisfaction of companies and Facebook ranked in the bottom 6%. Facebook received a score of 66, well below the social media leaders Wikipedia and YouTube. The survey reminds Facebook that it’s not immune to competition.

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit



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