Shelly Palmer Radio Report – June 17, 2011

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BlackBerry maker Research In Motion recently announced severely lower revenue expectations and plans to make layoffs. The company’s shares fell 15% in one night, hitting their lowest numbers in nearly five years. With the limited success of recent RIM products, don’t expect a turnaround anytime soon. In other news, Microsoft stated that consumers are being scammed by over-the-phone tech support offers. 22% of those who received calls from people claiming to be Microsoft tech support were tricked into handing over information. The average amount of money lost per scam was $875. And finally, spammers are inundating Amazon’s self-publishing system, which lets users sell books for the Kindle online. By using content generators, spammers can publish over ten books a day, increasing their chances of being purchased. If Amazon doesn’t figure out how to stop the spam, it could seriously hinder the self-publishing market.

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit



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