Verizon

Verizon agreed to buy Hughes Telematics Inc., a provider of wireless-enabled services to cars, for $612 million in cash as the telecom heavyweight aims to broaden the way people use its network. Read the full story at The Wall Street Journal Continue Reading →

Verizon today pledged to more than double the speeds of several FiOS Internet tiers as well as introduce two additional tiers to the mix. Verizon said its revamped FiOS Internet portfolio will include speed tiers that boast 50/25 Mbps and 150/65 download/upload speeds. Read the full story at PC Mag Continue Reading →

I very rarely call the “time of death” of a company.  It’s really not my place.  But, after my customer service experience with RIM (Research In Motion, the makers of BlackBerry smart devices) the other day, I think it’s safe to say that BlackBerry has passed on! RIM is no more! It has ceased to Continue Reading →

[wpaudio url=”https://media.shellypalmer.com/wp-content/images/usrn/120523_SHELLYPALMER_GEN_BED.mp3″ text=”Click to play … ” dl=”0″] While it’s true that Verizon Wireless is going to force customers with grandfathered unlimited data plans into new, capped data plans.  If you happened to have a grandfathered unlimited data plan, there’s a loophole … you can pay full price for your next mobile device and keep Continue Reading →

Verizon Wireless plans to make its data-hungry customers pay a lot more, either in service fees or smartphone prices, as it tries to cut costs and boost revenue from data services. The No. 1 U.S. mobile provider said it will eliminate unlimited data plans for all customers who upgrade their cellphone at a discounted rate, Continue Reading →

[wpaudio url=”https://media.shellypalmer.com/wp-content/images/usrn/120517_SHELLYPALMER_GEN_BED.mp3″ text=”Click to play … ” dl=”0″] If you thought your grandfathered unlimited data plan on Verizon was safe, think again.  During a speech at an investor conference, Verizon’s Chief Financial Officer said that Verizon’s 3G Unlimited Data plans are about to go extinct.  What will replace them?  Tiered data plans, of course.  Although Continue Reading →

Verizon Wireless subscribers who have held onto their $30-a-month unlimited data plans will soon be forced to upgrade to a new tiered offering the company plans to launch this summer, according to the Web site Fierce Wireless.Speaking at the J.P Morgan Technology Media and Telecom conference today, Verizon Communications CFO Fran Shammo told investors that Continue Reading →

[wpaudio url=”https://media.shellypalmer.com/wp-content/images/usrn/120507_SHELLYPALMER_GEN_BED.mp3″ text=”Click to play … ” dl=”0″] I’ve had Verizon FiOS service for about a week now and I immediately started sharing my experience in a blog series called, the FiOS Chronicles which you can find at shellypalmer.com.  I live in midtown Manhattan and I waited over 18 months for FiOS to wire my Continue Reading →

I have waited about 18 months for FiOS to finish wiring my apartment building in midtown Manhattan.  It was worth it.  After a short, truly painless, 7-hour conversion, I can say goodbye Time Warner Cable, so long old-fashioned Verizon landlines, adiós cable modem, hasta la vista backup DSL modem – hello 150 Mbps down, 62 Continue Reading →

It’s near the end of your obligatory two-year contract and you’re all excited about upgrading to a new phone.  Awesome! What’s this … an upgrade fee!  Yep, for the honor of getting a new phone, Verizon is going to charge you a $30 upgrade fee. Are you upset?  Outraged?  Incredulous?  Don’t be. Verizon has never Continue Reading →