NetflixJerome Segura has been tracking tech support scams for a year, documenting the ploys he’s encountered. But even this one found him unprepared. “Combining a phishing scam with a fake tech support call centre is something that I’d never seen before,” the Malwarebytes senior security researcher told A video of the find shows Segura trying to enter a fake Netflix login on the streaming service’s homepage, only to be presented with a notice telling him the account has been suspended and telling him to call a fake tech support number. He dutifully called up, and was asked to download “Netflix Support Software” — really the remote control software TeamViewer, which allowed the scammer access to his system. Once hopped on, the hacker tells Segura he’s been hacked.

Read the full story at Wired UK.

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