eBay is expanding its 1-hour delivery service, eBay Now, to new locations in the San Francisco area, New York area, Chicago, and Dallas, the company announced Monday. In addition to expanding its service area, eBay is adding features that may seem a bit backwards — an in-store pick-up option and a desktop access to the service. But eBay’s VP of mobile and local, Dane Glasgow, said the company is adding the features at the request of customers. eBay Now lets users order from one of eBay’s local retail partners, during store hours, and have the items delivered within 60 minutes. It costs $5 per order with a $25 minimum per store. “We definitely see that consumers will ultimately want choice. There’s a time when consumers will want something quickly and there’s times when people will need to go into the store to look at things,” Glasgow said.
