Google+ Hangouts just received a small but potentially quite useful upgrade — as of now, Hangouts include a remote desktop feature. This lets you remotely control the computer of someone you’re having a Hangout with for troubleshooting purposes, and the Hangout lets you keep chatting and walk through the troubleshooting process with the person on the other end. The feature is tucked away under the “Hangout Apps” section, and you’ll obviously need permission from the other user, but this is a pretty clever way for Google to solve the constant problem of remote support. Not surprisingly, it’s build on the same technology as Chrome Remote Desktop, but building it into a video chat client is a nice touch. A whole host of services like LogMeIn and GoToMyPC have sprung up to cater to those needing to help friends or family remotely.
