There’s a Google Mail feature you have to use. Seriously. You must. Because copying an entire chain of messages after your reply doesn’t make any sense when people can scroll down to see all the messages, chained one after the other. What makes sense is to only provide the snippet that you are actually replying to. And that’s why you need to do this: 1. Select the text you are replying to in Gmail. 2. Hit the reply button. 3. Boom! Only the selected text will be quoted. Reply at will. Read the full story at Gizmodo.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.