In its quarterly report, Netflix finally revealed how many customers it lost during its pricing and service debacles. 810,000 U.S. subscribers cancelled their accounts between the second and third-quarter alone. While the subscriber base dropped, Netflix managed a 49% increase in revenue in the third quarter. Read the full article at WSJ.com
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.