In its quarterly report, Netflix finally revealed how many customers it lost during its pricing and service debacles. 810,000 U.S. subscribers cancelled their accounts between the second and third-quarter alone. While the subscriber base dropped, Netflix managed a 49% increase in revenue in the third quarter. Read the full article at WSJ.com
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.
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