Sony’s PlayStation Network outage could cost the companies millions to restore customer satisfaction. The company announced its service would come back online this week and is offering freebies to make up for the down time. Users will receive 30 free days of PlayStation Network Plus as well as free downloadable content. Read the full article at PCMag.com
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.
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