Sony’s PlayStation Network outage could cost the companies millions to restore customer satisfaction. The company announced its service would come back online this week and is offering freebies to make up for the down time. Users will receive 30 free days of PlayStation Network Plus as well as free downloadable content. Read the full article at PCMag.com
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.