
Now, here’s the interesting part. The number you call to start your interactive session is not an SMS short code, it’s a phone number. 1-888-8-NIKE-ID or simply, 1-888-864-5343. Firstly, no short code means no charge to the consumer. More importantly, it means that absolutely any phone from any carrier will work – without carrier approval. This may sound trivial, but it is not. One of the biggest problems in the world of cell phone interactivity is cross-carrier approval. Short codes are expensive (on the order of $1,000 per month) and they can’t be used unless you clear their use with each carrier on an individual basis.
Using the system to beat the system – good work Nike people!!! We can’t wait to learn how people have interacted with your sign.
Click here to learn more about the Emmy Advanced Media Committee
Click here to subscribe to our weekly newsletter ![]()
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.