
Now, here’s the interesting part. The number you call to start your interactive session is not an SMS short code, it’s a phone number. 1-888-8-NIKE-ID or simply, 1-888-864-5343. Firstly, no short code means no charge to the consumer. More importantly, it means that absolutely any phone from any carrier will work – without carrier approval. This may sound trivial, but it is not. One of the biggest problems in the world of cell phone interactivity is cross-carrier approval. Short codes are expensive (on the order of $1,000 per month) and they can’t be used unless you clear their use with each carrier on an individual basis.
Using the system to beat the system – good work Nike people!!! We can’t wait to learn how people have interacted with your sign.
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About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.