Natural Language Understanding (NLU)

Amazon has previously announced Alexa's ability to recognize "custom sounds." Continue Reading →

The official title of the Amazon Science blog is "Alexa gets better at predicting customers’ goals," but you should read this as, "The Turing test is not for machines to pass, but for humans to fail." Continue Reading →

A few weeks ago, Amazon announced new developer tools to enable Alexa to speak with emotion, either excited or disappointed across a range of intensities. Amazon said, "Use new Alexa Emotions and speaking styles to create a more natural and intuitive voice experience." Continue Reading →

When you look at the list of voice-voice-activated hardware Amazon announced this week, even those who are not paranoid have to stop and think. The standout “Think About This…” device is called Echo Frames, a pair of audio-only smart glasses. They will read you your notifications and offer optional support for Google Assistant. And, yes, Continue Reading →

Some people believe that Alexa is listening all the time. This is true. Some people believe that Alexa records every word for posterity. This is false. Some people believe that having an Amazon Echo increases their risk of being hacked. This is also false. But, there’s more to the story. Continue Reading →

To change your world, AI does not need to replace humans – it just needs to displace you. So stop saying that AI can’t replace humans, and start asking, “Can AI displace me?” Continue Reading →

There was a recent tabloid piece featuring a video of a woman asking Alexa if it was connected to the CIA. At the time, the Echo Dot she was speaking to did not respond to the question. She asked a few times, and each time the Echo was silent. Conspiracy theorists weighed in. It was an amusing video, but the Daily Mail’s clickbait headline raises a legitimate question: Can Alexa lie? Continue Reading →

Shelly Palmer talks with Maggie Lake about Samsung's issues, the new Galaxy 8, Mobile World Congress, AI and Natural Language Understanding (Alexa Voice Services) on CNN. Original Airdate: February 27, 2017 Continue Reading →

Is Alexa always listening? Shelly Palmer explains how Amazon's Echo and Alexa Voice Service work on Fox 5 with Teresa Priolo and Antwan Lewis. Original Airdate: January 17, 2017 Continue Reading →

If you let your imagination run wild in the world of automatic speech recognition (ASR) and natural language understanding (NLU), and you throw in a little fear, uncertainty and doubt (FUD), you can come up with several illegal uses for systems such as Alexa Voice Service, Google Home, Siri, and Cortana that will give you pause. Just for fun, let’s play pretend in our world of infinite possibilities. Continue Reading →