Data-driven Decision Making

We get to work with super-smart people who are being forced to adapt their organizations to the accelerating pace of exponential change. The process is generally known as “digital transformation.” But that is a misnomer. There’s no such thing as analog transformation, or quantum transformation. By definition, all current technological transformations are digital. It is also important to point out that technology is ephemeral – the only successful path to digital transformation is through sociological transformation – so we need a new name! Continue Reading →

Arthur C. Clarke once said, “Any sufficiently advanced technology is indistinguishable from magic.” Can you imagine seeing a technology and completely misunderstanding what it was doing and how it might work? Continue Reading →

"WARNING! The music you are about to hear and the audio mix you are about to experience are being composed, produced and performed in real time to fit your mood and match your personal preferences and listening environment by an AI system called AutoScoreAI-2. We have previously sought, and you have granted, permission for us to collect and analyze data generated by your audio and video consumption behavior for the quality of your enjoyment. No humans were harmed during this production." Or were they? Continue Reading →

When will all the data (or a significant amount of data) from all the disparate, specialized, purpose-built artificial intelligence systems be hacked into a single, massive artificial control system? Or even worse, several competing massive artificial control systems? We could call it Meta-AI or Artificial Control – but whatever we call it, it won’t be good for us. Continue Reading →

Google dissolved its 10-day-old AI ethics council. Why? Because of AI bias, a super-important, completely misnamed topic. We can chat all we like about human biases creating AI biases with our Western cultural ideology, but if there is going to be anything like an AI bias council, it should probably be held in Beijing, Shanghai, or Shenzhen. Chinese cultural and political norms are going to have a much bigger influence over AI bias than anything we do here in America. Continue Reading →

Mark Zuckerberg is founder and chief executive officer of Facebook, the world’s largest population. In reading his op-ed in the Washington Post, Mark Zuckerberg: The Internet needs new rules. Let’s start in these four areas, I was struck by its similarities to Thomas Paine’s pamphlet Common Sense, which for all practical purposes incited the Colonies to rebel against the King. Both of these manifestos deserve to be read in their entirety. Continue Reading →

A Battle Royale is brewing between society and a narrow, focused use of AI we'll call, algorithmic curation. But are the AI tools social media uses to put the right message in front of the right person in the right place at the right time really the enemy? Continue Reading →

I’ve been at SXSW (one of my favorite annual gatherings) for about 24 hours and my head is about to explode. While there are incredible experiences to be had here and there is some amazing tech on display, Buzzword BS is at record levels. Here are just a few excerpts from the dozens of elevator pitches I listened to today. Continue Reading →

They say that if you ask the wrong question, you are guaranteed to get the wrong answer. Asked as, “Can YouTube ever be brand safe?” the answer is no. There is no possible way to make YouTube, or any environment that relies so heavily on user-generated content (UGC), 100 percent brand safe. Asked as, “Is YouTube safe for my brand?” is a better question, and it is the proper lens for any serious marketing discussion. Continue Reading →

On Wednesday, Samsung announced its line of Galaxy S10 handhelds, promising “more screen, cameras and choices.” Here’s what you need to know about the Galaxy S10, S10+, S10e, and S10 5G. Continue Reading →