There’s no denying that Facebook’s voting system for privacy policies is flawed — when halting any measure requires enough votes to populate a large country, the attempt at democracy is more of a token gesture. As proposed, the company has launched an Ask Our Chief Privacy Officer page that’s a tad more engaging. Fill out a short form and CPO Erin Egan just might offer a direct answer as to why Facebook chose a given privacy path, and possibly tackle any outstanding concerns head-on. Those curious users whose questions are picked will have to wait for a monthly public response to get their answers, so don’t consider the page a personal hotline. It might, however, help make better sense of a company whose attitude towards our information is in constant flux.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.