It has a more dynamic interface. It has Office inside. It can run two apps on the same screen. And it has a USB port and a built-in kickstand. The iPad has none of these things, and the Microsoft Surface does. So why does Microsoft’s first tablet already seem to be on the ropes? According to one estimate, Microsoft is slated to sell only between 500,000 to 600,000 Surfaces running Windows RT during the December quarter, well below expectations. To put this anemic performance in perspective, Apple moved 3 million new iPads and iPad minis in three days. Hope isn’t lost for the Surface. There are some things Microsoft can do immediately to boost sales, as well as some changes the company should make to ensure that there is a second and third Surface.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.