Kickstarter to users: Backer beware


The emergence of Kickstarter, the leader in the newish field of online crowd-funding, has been a paradigm-shifting boon for artists and other creators looking for a new way to bankroll projects that might otherwise never have happened. But as the popularity of the site, and others like Indiegogo, increases, users have been asking: What happens when I donate to a project but then the recipient never follows through? This week, the site said that while that rarely happens, there’s not much they can do about it when it does. “Kickstarter does not investigate a creator’s ability to complete their project.”

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit



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