The U.S. Supreme Court recently made a ruling that could prevent people from filing class-action lawsuits against companies. The ruling upheld AT&T’s claim that its contract requires customers to solve disputes through arbitration. If this practice becomes widespread, will disgruntled consumers even bother disputing charges? Read the full article at NYTimes.com
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with AI strategy, implementation and governance, as well as technology, media and marketing. Named one of LinkedIn’s Top Voices in Technology, he is a bestselling author, covers tech and business for Fox 5’s Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog Think About This. Follow @shellypalmer or visit shellypalmer.com.