The U.S. Supreme Court recently made a ruling that could prevent people from filing class-action lawsuits against companies. The ruling upheld AT&T’s claim that its contract requires customers to solve disputes through arbitration. If this practice becomes widespread, will disgruntled consumers even bother disputing charges? Read the full article at NYTimes.com
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.
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