iTunesAlthough iTunes doesn’t let users stream video as Netflix and Hulu do, it’s still the favorite digital video platform in the United States. A new survey conducted by analytics firm ForeSee shows that Apple’s iTunes has the highest customer satisfaction out of any major video platform, followed very closely by HBO GO, Netflix and Amazon Instant Video. While this may seem counterintuitive since iTunes forces users to download the shows they watch onto their computers, ForeSee says that “users want fast page loads and are dissatisfied when error messages or playback issues occur,” which helps iTunes because it “bypasses… performance issues” normally associated with video streaming.

Read the full story at Boy Genius Report.

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